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A new generation of telephony services for companies. New-Age Technology’s cloud phone service allows you to create a phone infrastructure for your business without the need for unnecessary cables or equipment.
Discover our NAT TELEPHONY CLOUD solution, an IP telephony service designed specifically for the high-end business sector. We guarantee the portability of telephone numbers regardless of the country of origin, which allows you to keep your current number without interruptions. With exceptional voice quality, advanced security, and cutting-edge business features, our solution improves the efficiency and productivity of your business, providing flexibility, scalability, and cost savings. Take your business communications to the next level with our solution that combines the reliability of keeping your number and the advantages of IP telephony.
NAT TELEPHONY CLOUD is the comprehensive solution that adapts to the needs of any type of business. Whether you run a small business, an international business, an online store or a call center, our platform offers you a wide and versatile service. You will be in constant communication with your clients and collaborators through our exclusive telephone network, guaranteeing a reliable and efficient connection to promote the growth of your company.
NAT TELEPHONY CLOUD offers a variety of plans and rates designed to suit the needs of our customers. Our goal is to provide a quality service, taking into account the number of annexes and minutes required. In addition, we focus on offering specific destinations for calls, such as the EU, USA/Canada, Ukraine, all of Latin America, Switzerland, Spain and other countries around the world. In this way, we ensure that our clients have flexible and suitable options to satisfy their communication requirements.
NAT TELEPHONY CLOUD offers you various benefits that vary according to the contracted plan, which allow you to have:
• Free outgoing call minutes: The minutes used for communications between extensions or internal numbers of the organization will not be affected.
• Virtual phone numbers: Get virtual phone numbers to expand your presence and facilitate communication with your customers.
• External channels: Enjoy simultaneous calls without compromising the quality of communications.
• Virtual PBX extensions: Connect IP telephony programs or IP phones to each extension or activate forwarding according to your needs.
• Free voice recognition minutes
• Cloud space to store recordings: Safely store your call recordings in our cloud storage space.
• Video Conference Rooms and Hosts: Video conference efficiently and professionally with our dedicated rooms and hosts.
• Specific capacity of participants in videoconferences: Define the number of participants allowed in your videoconferences, adapting to your needs.
• Live streaming of video conferences on YouTube: Share your video conferences in real time by streaming live on the YouTube platform.
• Free incoming calls (excluding 800/900 numbers): Receive incoming calls at no additional cost, except for 800/900 numbers.
NAT TELEPHONY CLOUD is backed by a fully functional cloud platform, giving you the ability to make configurations and modifications intuitively and easily. With our platform, you can customize your IP telephony experience, even setting up a blacklist to block unwanted calls and ensure greater control over your communication.
With NAT TELEPHONY CLOUD, you can efficiently manage incoming calls by adjusting your business hours. Our platform allows you to precisely configure the days and times you want to receive calls, ensuring that they are only answered during your working day. In addition, you can set holidays and rest periods to ensure optimal management of communications at all times. Thus, you will be able to maintain an organized workflow and maximize the productivity of your company.
With NAT TELEPHONY CLOUD, enjoy our platform-integrated visual editor, which gives you an intuitive way to configure call routing according to your needs. Our visual editor uses a block and decision scheme, allowing you to easily and visually design the route that incoming calls will follow. You can set custom rules, redirect calls to different destinations, or apply specific actions based on predefined conditions. Simplify the management of your calls and optimize the communication flow of your company with our visual editing tool.
With NAT TELEPHONY CLOUD, access a wide variety of statistical charts available on our platform. This data provides you with valuable information to analyze and optimize the performance of your communications. You can check the numbers that make and receive the most calls, as well as the periods in which these communications are made. In addition, you can explore the geography of calls, both for virtual numbers and for external lines. Our statistical reports will help you make informed decisions, identify trends and improve the efficiency of your business communications.
With NAT TELEPHONY CLOUD, you can take advantage of our Multiple Channel IVR functionality to enhance your calling experience. We offer you the option of adding pre-recorded texts that will be reproduced by a robotic voice system, with a wide selection of more than 15 languages and more than 100 voices to choose from. Additionally, our platform allows you to create a multi-level IVR menu, giving you the flexibility to design multiple layers of options in your menu.
NAT TELEPHONY CLOUD offers a wide range of functions designed to improve your organization’s communication with customers and suppliers in a clear, simple and direct way. Our functions include:
• Call statistics.
• Voice recognition and analytics.
• Connection of alternative lines.
• Conversation recording.
• Automatic voice greeting.
• Transfer and interception of calls.
• Conditional and unconditional call forwarding.
• Interactive voice response.
• Notifications of missed calls to Messenger.
• API interface to integrate with other services.
• Call queue.
• Answering machine based on calendar.
• Selection of music on hold.
• Pause calls in case the line is busy.
With NAT TELEPHONY CLOUD, you can enjoy extensive connectivity to make and receive calls from multiple devices. Our solution gives you the flexibility to use a desktop app, IP phones, apps for iOS and Android devices, call forwarding to your preferred number, compatible browsers like ZCRM or web phone, and a handy Chrome extension.
NAT TELEPHONY CLOUD provides you with the necessary help from our Support group 24 hours a day, 7 days a week, resolving your doubts or concerns that arise throughout the use of the service.
NAT TELEPHONY CLOUD provides you with the necessary help from our Support group 24 hours a day, 7 days a week, resolving your doubts or concerns that arise throughout the use of the service.
New-Age Technology data centers are equipped with backup uninterruptible power supplies (UPS) and diesel generators, and are designed to ensure constant power availability for up to 48 hours during an indefinite power outage. In addition, there are redundant heating, ventilation and air conditioning (HVAC) systems, networks and UPS. Physical security is ensured through the use of high fences, 24/7 security personnel, and video surveillance with 90-day archiving. To access it is necessary to pass a biometric scan of the geometry of the hand and present a proximity card.
We have never really had problems with service outages, however, to ensure the Business Continuity of our clients, all our nodes are connected in an optical ring. The information is replicated to the next fastest responding DC in less than 15 minutes and everything continues as normal. We have our own nodes:AMÉRICAS: Washington (USA), New York (USA), Chicago (USA), Metro Kanzas (USA).
EUROPA: París (France).
PAISES BAJOS: Amsterdam.
ALEMANIA: Frankfurt am Main, Metro Karlsruhe , Munich.
To arrive at this answer, we must first mention that Backup tasks can be performed hot (working hours) or cold (non-working hours). Obviously it is more advisable to do it outside working hours so that it does not consume the bandwidth that users are surely using. In any case, if it is required to run the Backup hot, for example, because the Manager only works until noon and I need to backup his laptop before he leaves; In this case, we can assign a specific bandwidth to the task, thus avoiding saturated upload consumption (Post, Drive, online collaboration tools, etc.)
The data is stored encrypted in AES-256bits, which means that only the client with a username and password can access the information stored in our Cloud. You don’t need to be physically on your LAN to manage your backups: the console is 100% Cloud. We have privacy and confidentiality clauses with their respective penalties in accordance with the data protection law (DLP).
UN ASESOR COMERCIAL SE COMUNICARÁ A LA BREVEDAD CON USTED
